The goal is to identify "weaknesses" when working in the secondary market, based on the opinion of consumers.
1. Identification of consumer interest in improving maintenance, repair and operation.
2. Identification of consumer strategy in relation to maintenance, repair and operation
3. Identification of competitors working on the secondary market segment:
- Foreign and local OEM valves manufacturers
- Technical and service companies
- Companies providing technical and service on the territory of customers
4. Identification of competitors' activities when working in the secondary market
5. The perception of the customer in the secondary market (sufficiency of the assortment, acceptance of prices, etc.)
6. Defense market share in competitors